Prepare for your Cage Cashier Job Interview with our 8 interview questions. MockQuestions MockQuestions. Cage Cashier Interview Questions 8 Questions and Answers Written by Professional Interviewers. I enjoy the atmosphere of the casino, with all of the different people and enjoy numbers. Soon I will be taking a math test for a cage cashier job at a casino. Does anyone know what it consist of or how I can prepare myself. Jun 18, 2007  I'm interested in a job as a cage cashier at a local casino. Can anyone who has had previous experience with this job give me some information on it? Like your specific duties, casino lingo, how you like your job, any crazy stories, just a typical day in the life of a cage casher.

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the cage cashier job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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• Performs other duties as may be assigned by department and/or company management
• Works assigned station in either the casino cage (player services) or the vault
• Complete all necessary paperwork: balance sheets, transfer sheets, MTL logs, CTR, check log, etc
• Provide service and funds for all Black Gold Club Membership benefits
• Provide service and funds for all slot department wallets, jackpots, cancel credits, payouts, etc
• Exchange slot machine tickets for cash
• Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S

• Provide guest service
• Perform duties in a safe manner; report any potential safety hazards to management staff
• Answer patron questions and provide solutions with a professional demeanor
• Maintain a clean, well organized work area and environment
• Accept/exchange cash and chips as presented in accordance with established procedures
• Prepares and complete all job related paperwork as approved in our Internal Control Submission
• Maintain imprest bank keeping transactions and paperwork organized and adhering to turn-in timelines of Main/Chips Bank

• Maintain a friendly and pleasant demeanor to both guests and coworkers
• Maintain a cooperative and positive attitude with managerial and supervisory staff
• Complete all paperwork in accordance with PGCB and approved Sands’ standards
• Performs other job related duties as assigned
• Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
• Perform any other related duties as assigned
• Assists guests with general information when requested

• Ability to perform basic mathematical operations, including addition, subtraction, multiplication and division
• Ability to concentrate and retain many details in a rapid-paced, noisy environment
• Ability to calculate figures and amounts, including discounts, interest, and commission; able to apply to practical situations using fractions, percentages, and problem solving
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Self-motivated with excellent organizational skills and attention to detail
• Ability to perform basic mathematical operations, including: addition, subtraction, multiplication and division
• Basic math skills; ability to handle money accurately
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
• Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted

Cage CashierResume Examples & Samples

• 21+ years of age
• Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
• Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
• Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards
• 1 - 2 years of cash handling or banking experience
• Must be familiar with Regulation 6A and have a thorough understanding of state, federal, company and departmental rules and regulations. High volume banking experience is a plus
• Requires thorough working knowledge of a computer, 10 key by touch, and telephone
• Requires eye/hand coordination and manual dexterity; ability to distinguish letters, numbers and symbols

Cage CashierResume Examples & Samples

• Arrive for shift on time and in proper uniform
• Accept/exchange cash and chips as presented in accordance with established procedures
• Balance cashier cash drawer at end of shift
• Payout winning wagers
• Redeem cash vouchers
• Cross train on Ticket Redemption Unit tasks
• Maintain a friendly and pleasant demeanor to both guests and coworkers
• Maintain a cooperative and positive attitude with managerial and supervisory staff
• Must be able to pass skills testing to reach additional levels of Cashier
• Using available resources, detects counterfeit money
• Must be able to read a driver’s license or other forms of ID to accurately ascertain birth year per PGCB regulations
• Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards

Cage CashierResume Examples & Samples

• Cashes checks for guests within the specified guidelines
• Records checks cashed in the computer system and logs all transactions on the Monetary Instrument Log (MIL) according to specified guidelines
• Sells chips and tokens to customers as required
• Exchanges chips, tokes and foreign currencies for guests
• Ensures security of Company assets (i.e. cash, chips, tokens, etc) during shift
• Balances front-line window bank at end of shift in accordance with departmental variance policy
• Assists guests with general information when requested
• Completes MIL and Currency Transaction Report (CTR) logs accurately
• Ensures compliance with Title 31. Participates in ongoing training in applicable areas
• Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
• Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• 21 years of age or older
• One year bank teller or related work experience
• Proficiency in mathematical computations, including addition, subtraction, multiplication and division. Must successfully pass a basic mathematical aptitude test
• Excellent guest service and hospitality skills
• Strong problem solving and listening skills
• Self-motivated with excellent organizational skills and attention to detail
• Bilingual abilities preferred
• Ability to handle and accurately count currency, coin and chip
• Ability to handle and maintain confidential information
• Ability to lift and carry up to forty (40) pounds at a time
• Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
• Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted
• Ability to multi-task several activities and duties simultaneously
• Ability to function and act independently
• Ability to work well with people, in a team environment, and to communicate effectively both written & oral
• Ability to function in a fast paced environment, under short time constraints, and within established deadlines
• Ability to work a flexible schedule including extended hours, weekends, and holidays
• Obtain/maintain Michigan Gaming Control Board Level 2 Occupational License

Cage CashierResume Examples & Samples

• Provide excellent service consistent with the property’s core service standards and brand attributes
• Assist patrons with general information
• Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment
• Cash personal checks and assist guest with cash advances in accordance with vendor instructions and specified guidelines
• Redemption and purchase of chips and EZ Pay Tickets (TITO-ticket in ticket out)
• Redemption of Race and Sports tickets and chips
• Conduct Marker and Front Money transactions on patron accounts (Deposits, Withdrawals, Redemptions and Issuances)
• Practice teamwork, create a positive work environment, and greet fellow employees
• Redeem all acceptable types of foreign currencies
• Secure company assets and Balance bank at end of shift
• Document all recordable transactions in accordance with company standards and Title 31 regulations
• Perform procedures in accordance with gaming regulations, company policies and departmental procedures
• At least 1 year of casino cage cashier experience
• Working knowledge of 10-key machine and computer systems (use of keyboard)
• Able to effectively communicate in English, in both written and oral forms

Cage CashierResume Examples & Samples

• Performs duties in accordance with Casino credit policies, including but not limited to marker payments and issues, deposits, and withdrawals
• Assists guests with all transactional needs, including but not limited to check cashing, credit card advance, slot tickets, chip cash outs, and foreign currencies within specified guidelines
• Ensures security of Company assets, including cash, chips, and tokens, during the shift
• Balances all appropriate banks within the Cage at the end of the shift in accordance with departmental variance policy
• Completes all reports or forms accurately in compliance with Title 31
• Participates in ongoing training in applicable areas
• Promotes and maintains the highest level of guest service to all guests while staying alert to their needs
• Responds effectively to guest inquiries related to the property and the local area while providing excellent guest service
• Resolves guest complaints within scope of authority, and notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• One (1) year of bank teller or related work experience

Cage CashierResume Examples & Samples

• Handle large sums of money in an accurate manner
• Validate tickets for guests and pays accordingly
• Pay cash to employees for jackpots and hand-pays
• Maintain an accurate count of bank
• Perform regular cash buys to Cage Supervisor
• Responsible for maintaining banks and variances
• Process and verify Travelers Checks
• Provide check approval and check cashing service for guests
• Provide Cash Advance services to guests
• Issue and Redeem chips
• Completes MTLs, CTRCs, MILs for Title 31 Bank Secrecy Act when transactions requires paperwork to be completed
• Process chip fills and credits
• Provide gift certificate sales to guests in a friendly and efficient manner
• Answer guests questions about check cashing services
• Report equipment failure to Cage Supervisor
• Guide guests through the check cashing process in a friendly and courteous manner
• Perform as a team member and assist fellow employees to ensure a smooth operation
• Follow all departmental and state policies and procedures
• Provide leadership to others through example and sharing of knowledge and skill
• Handling large amounts of money
• Six months cash handling experience preferred
• West Virginia Lottery Validation Manager License required
• West Virginia Racing Commission License required
• West Virginia Table Games Level two License required
• Excellent organization and guest service skills
• Excellent math skills including addition and subtraction
• Basic computer skills preferred

Cage CashierResume Examples & Samples

• Verifies personal identification of customers for cash advances or check cashing
• Exchanges funds accurately throughout the shift
• Keeps cash drawer balanced at all times
• Makes exchanges with main banker/vault as required
• Uses sorting and wrapping machines, credit card machine, computer, and 10-key calculator frequently
• Follows all departmental and state policies and procedures
• Arkansas State gaming license
• Minimum 6 months experience working with and managing large amounts of money, such as a cashier or bank clerk or similar position, preferred
• Basic math skills; ability to handle money accurately
• Ability to function in a fast-paced, noisy environment

Cage CashierResume Examples & Samples

• Operates assigned bank or window according to procedure
• Verifies previous count sheet from assigned bank or, if window, count sheet from the Main Bank
• Counts down bank or window at end of each shift and reconciles to the cage accountability
• Responsible for the operation of assigned bank or window according to regulations
• Ensure that all key control procedures are adhered to
• Ensures that contents of the banks are organized so they can be readily counted at shift changes
• Prepares and complete all job related paperwork as approved in our Internal Control Submission
• Responsible in assisting with the NRT kiosk when needed in relation to emptying or filling the units
• Participates and attends meeting as requested
• Completes Currency Transaction Reports as required by law
• Conduct “Verifications (doubles) to ensure the accuracy of transaction being paid
• Maintain a clean, well organized work area and environment
• Must be able to read and write English fluently
• Good math skills (add, subtract, multiply and divide)
• Highly organized and detail-oriented
• General cashiering background or prior money handling experience

Cage Cashier TemporaryResume Examples & Samples

• Provide guest service
• High school diploma or GED required
• Basic math skills including addition and subtraction

Cage CashierResume Examples & Samples

• Verifies cash revenue from various departments
• Verifies all Cage Cashier turn-ins and distributes cash as necessary to all departments
• Maintains positive guest service environment
• Redeems and/or sells customer chips, cashes customer checks; assists in completing customer credit applications
• Maintains knowledge of central credit; adheres to all Internal Controls and Gaming Regulations
• Sells slot change to customers
• Trains new employees on all front window procedures
• Prepares table fill/credits; verifies types of paid-outs, and dealer tokes
• Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods
• Other duties as directed by management

Cage CashierResume Examples & Samples

• Casino Cage Cashiers are responsible for providing excellent guest service
• Accurate performance of monetary transactions with guests and other employees
• Perform Frontline Entry Level Transactions, Chip Bank Transactions, Poker Transactions, Cage Credit Transactions, Cash Bank Transactions and Employee Bank/Window Transactions
• Responsible for compliance of Title 31 requirements and other regulatory requirements

Casino Cage CashierResume Examples & Samples

• Safeguards cage bankroll
• Receive and return impress amount of cash and cash equivalents from Cage Supervisor
• Exchange patron chips and/or tickets from slot machines for cash
• Cash checks upon approval of credit and proper identification
• Process table fills and table credits to table games
• Process jackpots/hopper fills for slots machines
• Process front money deposits and withdrawals for patron at Cage
• Ensure compliance with federal currency transaction reporting requirements
• Complies at all times with regulatory, departmental and company policies, also with federal and local laws
• Approach all encounters with guests and fellow employees in a friendly, service oriented manner
• Must be able to work well, maintain composure and objectivity in stressful, high pressure situations
• High School Diploma (Additional training and education is highly desirable)
• Criminal Background/Credit Check

Cage CashierResume Examples & Samples

• One year of prior work experience
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Previous money handling experience preferred
• Must have the ability to work with mathematical concepts and apply concepts to practical situations
• Must have the ability to read, write and speak English
• Must have the ability to present information and respond to questions from guests

Cage CashierResume Examples & Samples

• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members
• Count drawer at start of shift, verify cash amount and document according to standard procedure
• Issue chips and tokens to guests for cash
• Receive payments for markers and record in the computer system
• Deposit paid markers to the bank
• Redeem complimentary coupons in accordance with standard procedures
• Redeem chips or tokens for cash at guest request
• Cash all checks within standard procedures
• Redeem payments, checks, front money, and safekeeping
• Verify and process Main Bank buys for gaming funds or fills
• Receive soft count drops into the Main Bank
• Prepare deposits to the bank
• Balance the drawer at the end of the shift
• Redeem TITO tickets as required by standard procedure
• Take credit applications, run credit reports, and maintain credit files
• 9-12 months of cash handling experience is preferred. Must be able to pass a cage test. Must be able to lift and carry a minimum of 30 lbs. This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests. High school diploma or equivalent is required. Must understand and speak the English language

Cage CashierResume Examples & Samples

• Redeem slot machine TITO tickets
• Cash chips. Redeem player’s winnings for cash
• Process credit card withdraws through the Game Cash system
• Balance cash drawers. Ensure that the drawers are at the appropriate impress total at the beginning and end of each shift
• Do buys with main bank cashier. Keep drawer appropriately stocked throughout the current shift and for the next shift
• Complete all necessary paperwork according to procedure: Count sheets, buy sheets, Multiple Transaction Logs, Currency Transaction Reports, Check Log, etc
• Perform duties in a safe manner; report any potential safety hazards to management staff

Cage CashierResume Examples & Samples

• This position spends the majority of shift on the casino floor, and is subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume
• Ability to communicate effectively with customers and all levels of team members
• Ability to effectively and efficiently move around the cage
• Ability to retrieve and move coin bags and racks of chips which may weigh as much as 50 pounds throughout 8-hour shift
• Ability to identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc

Cage CashierResume Examples & Samples

• Adhere to the guest service requirement listed above
• This is a uniformed position, which requires that team members are in compliance with unformed appearance standards while on duty
• Redeem gaming instruments, cash checks, and supply information to guests
• Assure the security of company funds; provide accurate and courteous guest service
• Balance the window impress total, sell checks and gaming instruments to the main cashier
• Provide an outlet of sales and redemption of chips for internal and external guests (ex. main bank, fill bank and jackpot/fill window)
• Maintain a neat, safe and organized work area
• Issues counter checks, accepts payment on counter checks
• Ability to communicate, understand and write English
• Ability to work with interruptions
• Excellent math skills are required
• Must have ten-key (calculator) skills
• Must be prepared to work over-time, nights, weekends and holidays
• Ability to work in a fast paced environment
• Some college classes or degree preferred
• Previous casino Cage or cash handling experience preferred

Cage CashierResume Examples & Samples

• Under the direction of the management team, Cage Cashiers cash and exchange currency, checks, credit card advances, coins, or gaming chips for our guests
• Ability to work within established policies, procedures, and guidelines of financial intuitions
• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day
• Responsible for managing and balancing cash drawer
• Provide superior customer service in a professional manner to guests and fellow team members
• Perform all duties in a confidential manner
• Contribute to a positive team environment at Ameristar through teamwork, team spirit, and coaching
• Six (6) months casino or one (1) year bank money handling experience
• Strong basic math and verbal skills commensurate with a high school education
• Must be at least 21 years old

Cage Cashier Casino

Player Services Cage CashierResume Examples & Samples

• Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S
• Works assigned station in either the casino cage (player services) or the vault
• Process and cash credit card advances and electronic checks through proper verification
• Exchange slot machine tickets for cash
• Provide service and funds for all slot department wallets, jackpots, cancel credits, payouts, etc
• Sign new members up in Black Gold Club Membership and maintain patron accounts
• Provide service and funds for all Black Gold Club Membership benefits
• Answers guest questions about Black Gold Club Memberships, Property Amenities, Win/Loss Statements and Direct Mail programs
• Balance cash draws. Ensure that the drawers are at appropriate impressed amount at the beginning and end of each shift
• Process transfers with vault to keep drawer stocked throughout current shift and for the next shift
• Complete all necessary paperwork: balance sheets, transfer sheets, MTL logs, CTR, check log, etc
• Abide by all Gaming regulations and policies and internal controls
• Maintain integrity and discretion regarding patron information
• Stock and replenish currency and coin for KIOSK and ATM machines daily and/or as needed
• Prepares all currency, coin, checks, etc. for bank deposit and completes all required paperwork
• Orders currency and coin from bank as needed to ensure adequate supply
• Receives transfer of cash from count team and verifies totals with other members
• Prepares banks for all departments and verifies with other team members
• Processes cage transfers in a timely manner
• Verifies all banks returned and ensures proper completion of necessary logs
• Ensure all forms and logs are completed as required per shift: inventory sheet, reconciliation sheet, F&B logs, Mutuel logs, etc
• Account for all funds in vault through inventory counts completed throughout the day
• Must work well under pressure, and meet multiple and sometimes competing deadlines
• Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager
• Performs other duties as may be assigned by department and/or company management
• This position has no supervisory responsibilities
• Must qualify for licensing with the New Mexico Gaming and Racing Commissions
• Highshool diploma or G.E.D required
• Minimum one year related experience in customer service preferred
• Six months previous cash handling experience required. High volume cash handling preferred
• Must have the ability to read, write and speak English. Bi-lingual in Spanish preferred
• Must have the ability to respond to common inquiries or complaints from guests
• Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions and manuals
• Must have the ability to present information and respond to questions from employees and guests
• Strong customer service and interpersonal skills are required
• Good working knowledge/skills of basic computer applications such Word, Outlook, Excel is preferred
• Ability to work as part of a team and to promote cooperative approach between departments

Cage CashierResume Examples & Samples

• Ability to perform basic math skills
• Ability to make change with coin and currency
• Ability to read, write and communicate verbally in English
• Requires the use of computers, coin counters, currency counters, scanners, calculators, lottery and telephone
• Comply and understand all company and departmental rules and regulations, policies and procedures
• Minimum of one (1) year large money handling experience
• Ability to lift at least thirty (30) pounds
• Requires eye/ hand coordination
• Must have finger dexterity
• Hearing ability
• Requires the ability to distinguish letters, numbers and symbols
• Requires normal vision range and absence of color blindness
• Withstand various activities including constant standing, walking, bending, grasping, climbing, crawling and pushing carts
• Working in areas which may be unusually hot, cold, noisy, smoky, dimly lit or illuminated
• Regular and predictable attendance required
• Constant contact with staff and guest

Cage CashierResume Examples & Samples

• Check cashing
• Redeems customer chips, coin and coupons
• Assists in completing customer credit applications
• Sells slot change to customers and employees
• Responsible to balance bankroll
• Knowledge of credit and debit slips
• Adheres to all Gaming regulations
• Knowledge of Title 31, SARC, Regulation 5
• Hours may vary

Cage CashierResume Examples & Samples

• Greet each Guest and welcome them to the Silver Legacy
• Repeat transaction back to Guest
• When cashing a check, look in the computer for special dates, i.e. birthdays, anniversaries, etc and offer drink coupons
• Cash all types of checks for customers within established guidelines
• Redeem customer casino chips for cash and/or coin
• Provide and assist customers with check cashing/credit applications
• Secure and document all transactions made with company assets
• Process credit card advances
• Balance assigned bankroll at end of shift
• Complete MTL and CTR logs accurately
• Issue safety deposit boxes in the absence of Main Banker/Supervisor

Cage CashierResume Examples & Samples

• Maintain a professional and pleasant attitude with customers and co-workers
• Run customer coins through Jetsort and remove bags when indicated
• Cashing of checks for cash, utilizing computer terminals for Certegy and Central Credit
• Exchange of foreign currency and chips
• Verification of all currency in cashier imprest bank by the end of the shift
• Must possess excellent customer service and communications skills
• Must be a team player (accuracy, patience, speed and tolerance required)

Cage CashierResume Examples & Samples

• Demonstrating outstanding internal customer service in accordance with Delaware North and GEM standards
• High School diploma or GED, one year related experience and/or training preferred
• Ability to perform basic mathematical operations, including addition, subtraction, multiplication and division

Cage CashierResume Examples & Samples

• Accurately handle and balance a bankroll
• Check cashing, cashing in tickets/chips/coin & currency exchanges
• Accurately enter customer information in our database
• Any other job related duties which may be assigned

Math Test For Cashiers

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Casino Cage Cashier Math Test

If you are planning on taking a job as a cashier then one thing you must know is how to treat clients and have some basic math knowledge. The quiz below is designed for someone who wishes to have a job as a cashier clerk. Do you believe you are qualified? Take up the test below and see if you need more practice on math.

• A customer's order total is $6.87. The customer give you $10.32. What will the amount of the change you will give back?

  • $4.25

  • $3.50

  • $3.45

  • $3.75

• A customer's order total is $2.06 The customer give you $100.00 What will the amount of the change you will give back?

  • $92.94

  • $96.84

  • $98.00

  • $97.94

• • A.
  • B.
  • C.
  • D.
• 4.
  The cashier should always give the customer coins first before giving out the bill.

  • Yes

  • No

• How many slips are printed out when a credit card transaction is done?

  • 1

  • 2

  • 3

  • None

• If a young person is buying beer, what do you need from him first?

  • ID card

  • Money

  • Nothing.